The delivery cost at Edinstvena is automatically calculated at checkout, depending on the selected payment method and the total value of your products. All orders over 200 BGN come with free delivery (within Bulgaria).
You can check the estimated delivery time for each product in its description, right below the size options. Please note that in some cases, your order may be delayed due to high courier workload or increased demand on our side. We understand how important it is for your package to arrive on time – especially if it’s for a special occasion – so we kindly advise keeping in mind that unexpected delays may sometimes occur. As a thank-you for your patience, we’ll add 5 bonus points to your account for every business day of delay. These can be used on your next order (1 point = 0.20 BGN / 0.10€).
We work with Speedy, Econt, and BOX NOW, and you can choose your preferred courier.
Each parcel is shipped with the option to open and check before payment (except for products such as swimwear, underwear, and deliveries to parcel lockers).
Returns are at the customer’s expense. If you change your mind after receiving the order, please contact us at +359 899 182 536 for information on how and where to return your parcel. Return requests are accepted within 14 days of receiving your order. Refunds are processed after the returned parcel arrives and is inspected. Once everything is confirmed, we will refund the amount via bank transfer (within 14 days) or cash on delivery.
